Privacy Policy

Genuine Heritage Craft

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).

Personal Information we collect

When you visit our Site, we automatically collect certain information about your device, we refer to this automatically collected information as “Device Information.”

We collect Device Information using “Cookies”, these are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

Additionally when you make a purchase through the Site and set up an account, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site and where necessary to communicate with you with regard your order.

Sharing your Personal information

We do not share your Personal Information with any third parties.

Data retention

The only data that is retained is “order information”. This is retained to maintain your account for any future orders.

Changes to or privacy policy

Any changes to our privacy policy will be updated as and when they are implemented.

Feel free to contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please feel free to contact us

Kindly note we are experiencing ongoing problems with raw material to manufacture our glue range. Some ranges may be discontinued indefinitely. We apologise for the inconvenience